I have come to the conclusion that the term ‘bullying’ is so subjective a concept and such a pejorative label that it is not perhaps the most useful term for dealing with and positively resolving workplace disputes where ‘bullying’ is raised as a concern.
Many workplaces that have policies on bullying and harassment will include a definition of bullying. Whilst this can be helpful it can also be restrictive. For example, negative behaviour that is felt to fall short of meeting a ‘bullying’ definition threshold may mean that a complaint is not upheld and the issues are not addressed.
There have been many attempts to employ labels other than ‘bullying’ but I feel we need to agree on and promote a more practical term and definition for explaining such conflict in the workplace. What do you think?
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How persistence is viewed by one person – for example daily, weekly or monthly – may be quite different to how it s viewed by someone else, leading to inequality and inconsistency of practice. It isn t helpful to wait and see if a pattern or repetition emerges before taking action. It is vital to respond to the behaviour that you see and the impact this is having, rather than relying on a rigid definition.
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Maybe bullying is more about how behaviour is received than how it is given. Comments or actions may not be perceived as bullying by one person/group of people, while being perceived by another/group as obvious bullying. Although there maybe generic behaviours that any reasonable person would perceive as bullying (a list could be drawn up of these based on a survey for example). But there may be some which are not as obvious. Such as office banter. When does office banter become bullying? Is not it at the point when the person who is the object of the office banter shows signs of ‘not laughing with the crowd’, annoyance, or distress even? Would this then mean that bullying has as much to do with the behaviour/reaction person on the receiving end as it does with the person ‘dishing it out’. If so, then the list of bullying behaviour should include any behaviour which causes signs of stress, humiliation, shame or distress to anyone receiving or witnessing the bully treatment? If someone is a jabbering wreck when they report bullying, surely this is a sign they have been bullied?
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