Listed below are a range of topics suitable for managers and leaders:

Assessing your workplace

Achieving a positive workplace culture

The concept of dignity at work

The role of leadership and managers

The role of Human Resources

The role of Trade Unions

Manager’s responsibilities

Promoting positive workplace behaviour

The difference between firm management and bullying behaviour

The role of policies

Key features of a model policy

Informal processes

Formal processes

Common policy mistakes and shortcomings

Policy review and monitoring

Workplace investigations: key principles

Workplace investigations: key skills

Workplace interventions: prevention and management

Support for complainants

Support for respondents

The role of counselling

Post dispute resolution

Workplace bullying, harassment and discrimination: UK legislation

Workplace bullying, harassment and discrimination: UK case law

Workplace bullying, harassment and discrimination: European and International legislation

Case studies